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Update messaging-dictionary.md
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peggygannon authored Jun 11, 2020
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Expand Up @@ -21,26 +21,26 @@ Alerts the user of important system-related issues or status. It’s initiated b
| Scenario | Message title | Message content | Component | State | Location |
| ---------------------------------------- | ----- | ----------- | --------- | ------ | -------- |
| **Sitewide** | | | | | |
| Advance notification | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last x hour(s). During that time, you won’t be able to sign in or use tools. **Date:** Day, Date, Year **Start/End time:** 0:00 a.m. to 0:00 a.m. ET | [Promo banner](/components/promo-banners) | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| Advance notification for 24 hour outage| **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last 24 hours. During that time, you won’t be able to sign in or use tools. **Start:** Day, Date, Year, at 0:00 a.m. ET **End:** Day, Date, Year, at 0:00 a.m. ET | [Promo banner](/components/promo-banners) | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. **Date:** Day, Date, Year **Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [Promo banner](/components/promo-banners) | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| During downtime/24 hour | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. **Start:** Day, Date, Year at 0:00 a.m. ET **End:** Day, Date, Year at 0:00 a.m. ET | [Promo banner](/components/promo-banners) | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| **In-App** | | | | | |
| Advance notification | **[APP name] will be unavailable soon** | We're doing work on [APP name] on [Month, Date] between [00:00 a.m./p.m.] and [00:00 a.m./p.m. ET]. You won’t be able to use this tool during that time. | [React component](https://department-of-veterans-affairs.github.io/veteran-facing-services-tools/visual-design/components/alertbox/) | [Warning](/components/alertboxes#informational-alert) | N/A |
| Advance notification | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last x hour. During that time, you won’t be able to sign in or use tools.<br> **Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 0:00 a.m. ET | [System maintenance banner] | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| Advance notification/24 hour | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last 24 hours. During that time, you won’t be able to sign in or use tools. <br>**Start:** Day, Date, Year, at 0:00 a.m. ET <br>**End:** Day, Date, Year, at 0:00 a.m. ET | [System maintenance banner] | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [System maintenance banner] | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| During downtime/24 hour | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Start:** Day, Date, Year at 0:00 a.m. ET <br>**End:** Day, Date, Year at 0:00 a.m. ET | [System maintenance banner] | [Announcement](/components//promo-banners#benefit-announcements) | N/A |
| **In-app** | | | | | |
| Advance notification | **[APP name] will be unavailable soon** | We're doing work on [APP name] on [Month, Date] between [00:00 a.m./p.m.] and [00:00 a.m./p.m. ET]. During that time, you won’t be able to use this tool. | [React component](https://department-of-veterans-affairs.github.io/veteran-facing-services-tools/visual-design/components/alertbox/) | [Warning](/components/alertboxes#informational-alert) | N/A |
| During downtime | **We're working on [APP name] right now** | If you have trouble using this tool, please check back after [Month, Date] at [00:00 a.m./p.m. ET]. | [React component](/components/modal) | [Warning](https://department-of-veterans-affairs.github.io/veteran-facing-services-tools/visual-design/components/alertbox/) | N/A |
| Partial downtime notification | **Some online tools or services aren't available right now** | You may have trouble accessing some features on VA.gov at this time. We’re working to fix this. Please check back soon. | [Alert box](/components/alertboxes) | [Warning](/components/alertboxes#warning-alert) | TK |
| **Sign-in** | | | | | |
| **Sign-in page** | | | | | |
| During downtime | **You may have trouble signing in with [DS Logon, MyHealtheVet, ID.me]** | We’re sorry. We’re working to fix some problems with our [DS Logon, MyHealtheVet,ID.me] sign in process. If you’d like to sign in to VA.gov with your [DS Logon, MyHealtheVet, ID.me] account, please check back later. | [Alert box](/components/alertboxes) | [Warning](/components/alertboxes#warning-alert) | N/A |

### Unscheduled downtime notifications

| Scenario | Message title | Message content | Component | State | Location |
| ---------------------------------------- | ----- | ----------- | --------- | ------ | -------- |
| **Sitewide** | | | | | |
| During downtime | **We’re doing some work on VA.gov right now** | You may have limited access to some tools and applications. We hope to finish our work by [Month, Date] at [00:00 a.m./p.m. ET]. If you have trouble using any online tools, please check back after then. | [Modal](/components/modal) | [Informational](/components/alertboxes#informational-alert) | N/A |
| **In-App** | | | | | |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [System maintenance banner] | [Informational](/components/alertboxes#informational-alert) | N/A |
| **In-app** | | | | | |
| During downtime | **[App name] is down for maintenance** | We’re making some updates to [APP name]. We’re sorry it’s not working right now. We hope to finish our work by [Month, Date] at [00:00 a.m./p.m. ET]. Please check back after then. | [Modal](/components/modal) | [Informational](/components/alertboxes#informational-alert) | N/A |
| **Sign-in** | | | | | |
| **Sign-in page** | | | | | |
| During downtime | **You may have trouble signing in with [DS Logon, MyHealtheVet, ID.me]** | We’re sorry. We’re working to fix some problems with our [DS Logon, MyHealtheVet,ID.me] sign in process. If you’d like to sign in to VA.gov with your [DS Logon, MyHealtheVet, ID.me] account, please check back later. | [Alert box](/components/alertboxes) | [Warning alert](/components/alertboxes#warning-alert) | N/A |


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