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Y24-506 - Improve Messaging for Lib PCR Pool XP Tube Export to Traction to Reduce User Confusion #2111

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seenanair opened this issue Dec 9, 2024 · 0 comments
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Bioscan Traction Enhancement New feature or request Size: S Small - low effort & risk Value: 3 Value to the insitute is average

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@seenanair
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seenanair commented Dec 9, 2024

User story
As a lab user, I want to see a clear and intuitive message when exporting a Lib PCR Pool XP Tube to Traction from Limber in the BioScan pipeline, so that I can understand the status of the export process without confusion or alarm.

When the Export button is pressed, Limber polls Traction three times at 1000ms intervals. If the exported Tube is not found within this duration, the message "The export cannot be verified. Try again" currently appears. Although the operation is often successful and can be confirmed after a delay, this message has led to confusion among lab users, who mistakenly believe the operation was unsuccessful.
image

Who are the primary contacts for this story

Seena/Andrew/Neil

Who is the nominated tester for UAT

Short Read + PSD

Acceptance criteria

To be considered successful the solution must allow:

  • Replace the existing message with:
    "The export process to Traction has been initiated. Verification may take a few seconds to complete, depending on factors like network speed. Please revisit or refresh the page after 10 minutes."
  • Change the message text and button color to blue (or another less alarming color) to reduce confusion or anxiety.

Dependencies

This story is blocked by the following dependencies:

  • #<issue_no.>
  • sanger/#<issue_no.>

References
This story has a non-blocking relationship with:

#1617

Additional context
https://psd-team.slack.com/archives/C01QBUYRTGX/p1733410194867609?thread_ts=1733410152.298049&cid=C01QBUYRTGX
Add any other context or screenshots about the feature request here.

@seenanair seenanair added Enhancement New feature or request Size: S Small - low effort & risk Value: 3 Value to the insitute is average Bioscan Traction labels Dec 9, 2024
@psd-issuer psd-issuer bot changed the title Improve Messaging for Lib PCR Pool XP Tube Export to Traction to Reduce User Confusion Y24-506 - Improve Messaging for Lib PCR Pool XP Tube Export to Traction to Reduce User Confusion Dec 9, 2024
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Labels
Bioscan Traction Enhancement New feature or request Size: S Small - low effort & risk Value: 3 Value to the insitute is average
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