Issue at login

[Gowthamoptit]

Hi team,
In sunbird setup, I facing issue at login. I created the users and assign roles to the user, when I tried to login It showing "Invalid Email Address/Mobile number or password. Please try again with valid credentials"

can you please give suggestion

[Gowthamoptit]

2022-12-07 12:57:56,014 WARN [org.keycloak.events] (default task-7) type=LOGIN_ERROR, realmId=sunbird, clientId=portal, userId=f::71c9d870-d670-48c1-ae10-465c2444a708, ipAddress=157.49.196.29, error=invalid_user_credentials, auth_method=openid-connect, auth_type=code, redirect_uri=https://verlab.xyz/resources?auth_callback=1, code_id=83c7cf43-b160-4f53-b25a-e7d4c014aeab, username=guest14@yopmail.com, authSessionParentId=83c7cf43-b160-4f53-b25a-e7d4c014aeab, authSessionTabId=f2OevCNQ5bE
2022-12-07 12:57:56,021 WARN [org.keycloak.services] (Brute Force Protector) KC-SERVICES0053: login failure for user f::71c9d870-d670-48c1-ae10-465c2444a708 from ip 157.49.196.29

It is log from keycloak @srajasimman

[beepdot]

Hello.. Is this still an issue? Please let us know.

[chitranshu-keshav]

@Gowthamoptit Please mark this thread as answered with the resolution updated OR get back with the relevant details