Workspace->UploadContent saves the data but no files are not reflected on UI

[riddhi2310]

Hello community,

When we login using one of the users, and try to upload files from workspace->uploadContent, the file does get uploaded and is also reflected on the blob storage, but we are not able to view the content anywhere on the UI.
Please let us know where we can view the uploaded content or if we are missing something.

Attaching screenshot for better understanding.

[beepdot]

Uploading a file / resources does not make it live. You need to create and publish a content of type Resource, Book, Course etc and then use the uploaded resource in your content type.

[beepdot]

Yes thats correct. Can you please restart learner pod and check once? If that doesn't work, then there is some other issue which I am unable to guess right now. If you can share me the credential and domain to login, I am might be able to suggest something. If thats ok, you can find my email here - https://github.com/keshavprasadms

[riddhi2310]

@keshavprasadms yes, we did restart the learner pod but still facing the same issue.
Have mailed you the required details, please let us know if we have missed anything

[beepdot]

Thanks for your email, I haven't had the time to check this yet. I will check it out sometime tomorrow and drop a not here.

[beepdot]

@riddhi2310 I tried to login to your instance, but it looks like some of the services aren't running. So I am seeing couple of errors. Can you please check them and drop a note back here once the instance starts to work?

[chitranshu-keshav]

@riddhi2310 please get back if your issue is not resolved yet. If the issue is resolved then can you please summarize the solution and mark this thread as answered