Staging Review finding: Character of service in "can I get VA benefits without a discharge upgrade" is potentially inaccurate

[shiragoodman]

Status

[2024-12-23] [Fran] Added to the DUW Phase 2 epic for CAIA review.

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Product Information

Team: Public Websites
Product: Discharge Upgrade Wizard
Feature:

Findings details

VA.gov Experience Standard - issue: User encounters content that doesn't match other content on VA.gov.
VA.gov Experience Standard - category: Consistency
Launch-blocking: No
Design System review: No
Collab Cycle Reviewer: @KKitagawa-Bosch (content)

Description

The character of service here is described as "less than honorable" but the VADS word list suggests "under other than honorable conditions." This term also appears under the header "what if I have discharges for more than one period of service"

Link, screenshot or steps to recreate

Recommended action

I want to double check this with the folks at CAIA just in case "less than honorable" is a collective term that we allow, but based on the word list I recommend replacing the term

References

• Accessibility Defect Severity: N/A
• WCAG Success Criteria: N/A
• Modality: N/A
• Design System Component: N/A
• Design System Pattern or Template: N/A
• Design System Foundation: N/A
• Content Style Guide: Word list
• Context: N/A

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Next Steps for the VFS Team

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[FranECross]

Added to the DUW Phase 2 epic for CAIA review.