Error at app launch: Error: Ensure @aws-amplify/rtn-push-notification is installed and linked.

[huynguyencong]

Before opening, please confirm:

• I have searched for duplicate or closed issues and discussions.
• I have read the guide for submitting bug reports.
• I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.

JavaScript Framework

React Native

Amplify APIs

Push Notifications

Amplify Version

v6

Amplify Categories

notifications

Backend

None

Environment information

# Put output below this line
  System:
    OS: macOS 14.4.1
    CPU: (8) arm64 Apple M1 Pro
    Memory: 279.31 MB / 16.00 GB
    Shell: 5.9 - /bin/zsh
  Binaries:
    Node: 20.11.1 - /usr/local/bin/node
    npm: 9.8.0 - /usr/local/bin/npm
  Browsers:
    Chrome: 128.0.6613.138
    Safari: 17.4.1
  npmPackages:
    @aws-amplify/react-native: ^1.1.5 => 1.1.5 
    @aws-amplify/rtn-push-notification: ~1.1.x => 1.1.14 
    @babel/core: ^7.20.0 => 7.25.2 
    @babel/preset-env: ^7.20.0 => 7.25.4 
    @babel/runtime: ^7.20.0 => 7.25.6 
    @commitlint/cli: ^17.6.5 => 17.8.1 
    @commitlint/config-conventional: ^17.6.5 => 17.8.1 
    @faker-js/faker: ^8.0.2 => 8.4.1 
    @react-native-async-storage/async-storage: ^1.24.0 => 1.24.0 
    @react-native-community/eslint-config: ^3.2.0 => 3.2.0 
    @react-native-community/push-notification-ios: ^1.11.0 => 1.11.0 
    @react-native-community/slider: ^4.4.2 => 4.5.3 
    @react-native-firebase/app: ^18.0.0 => 18.9.0 
    @react-native-firebase/crashlytics: ^18.0.0 => 18.9.0 
    @react-native-picker/picker: ^2.4.10 => 2.8.0 
    @reduxjs/toolkit: ^1.9.5 => 1.9.7 
    @reduxjs/toolkit-query:  1.0.0 
    @reduxjs/toolkit-query-react:  1.0.0 
    @testing-library/jest-native: 5.4.2 => 5.4.2 
    @testing-library/react-native: ^12.1.2 => 12.7.2 
    @types/faker: ^6.6.9 => 6.6.9 
    @types/graphql: ^14.5.0 => 14.5.0 
    @types/jest: ^29.5.0 => 29.5.13 
    @types/lodash: ^4.14.195 => 4.17.7 
    @types/matomo-tracker-react-native: ^0.3.1 => 0.3.5 
    @types/node: ^20.3.1 => 20.16.5 (20.5.1)
    @types/react: ^18.2.14 => 18.3.7 
    @types/react-native: ^0.71.2 => 0.71.13 
    @types/react-native-calendars: ^1.1264.3 => 1.1264.7 
    @types/react-native-dialog: ^8.0.0 => 8.0.0 
    @types/react-native-uuid: ^2.0.0 => 2.0.0 
    @types/react-redux: ^7.1.25 => 7.1.33 
    @types/react-test-renderer: 18.0.0 => 18.0.0 
    @types/rosie: 0.0.42 => 0.0.42 
    @types/sanitize-html: ^2.9.0 => 2.13.0 
    @types/url-join: ^4.0.1 => 4.0.3 
    @types/uuid: ^9.0.2 => 9.0.8 
    @typescript-eslint/eslint-plugin: ^5.60.0 => 5.62.0 
    @typescript-eslint/parser: ^5.60.0 => 5.62.0 
    HelloWorld:  0.0.1 
    aws-amplify: ^6.6.1 => 6.6.1 
    aws-amplify/adapter-core:  undefined ()
    aws-amplify/analytics:  undefined ()
    aws-amplify/analytics/kinesis:  undefined ()
    aws-amplify/analytics/kinesis-firehose:  undefined ()
    aws-amplify/analytics/personalize:  undefined ()
    aws-amplify/analytics/pinpoint:  undefined ()
    aws-amplify/api:  undefined ()
    aws-amplify/api/server:  undefined ()
    aws-amplify/auth:  undefined ()
    aws-amplify/auth/cognito:  undefined ()
    aws-amplify/auth/cognito/server:  undefined ()
    aws-amplify/auth/enable-oauth-listener:  undefined ()
    aws-amplify/auth/server:  undefined ()
    aws-amplify/data:  undefined ()
    aws-amplify/data/server:  undefined ()
    aws-amplify/datastore:  undefined ()
    aws-amplify/in-app-messaging:  undefined ()
    aws-amplify/in-app-messaging/pinpoint:  undefined ()
    aws-amplify/push-notifications:  undefined ()
    aws-amplify/push-notifications/pinpoint:  undefined ()
    aws-amplify/storage:  undefined ()
    aws-amplify/storage/s3:  undefined ()
    aws-amplify/storage/s3/server:  undefined ()
    aws-amplify/storage/server:  undefined ()
    aws-amplify/utils:  undefined ()
    axios: ^1.4.0 => 1.7.7 
    axios-mock-adapter: ^1.21.5 => 1.22.0 
    babel-core: ^7.0.0-bridge.0 => 7.0.0-bridge.0 
    babel-jest: ^29.2.1 => 29.7.0 
    conventional-changelog: ^4.0.0 => 4.0.0 
    conventional-changelog-cli: ^3.0.0 => 3.0.0 
    dayjs: ^1.11.8 => 1.11.13 
    eslint: ^8.43.0 => 8.57.1 
    eslint-import-resolver-typescript: ^3.5.5 => 3.6.3 
    eslint-plugin-flowtype: ^8.0.3 => 8.0.3 
    eslint-plugin-import: ^2.27.5 => 2.30.0 
    fast-xml-parser: ^4.2.4 => 4.5.0 (4.4.1)
    husky: ^8.0.3 => 8.0.3 
    i18next: ^23.2.1 => 23.15.1 
    jest: ^29.5.0 => 29.7.0 
    jest-jasmine2: ^29.6.1 => 29.7.0 
    jetifier: ^2.0.0 => 2.0.0 
    lint-staged: ^13.2.2 => 13.3.0 
    lodash: ^4.17.21 => 4.17.21 
    lottie-react-native: ^5.1.6 => 5.1.6 
    matomo-tracker-react-native: ^0.3.1 => 0.3.2 
    metro-react-native-babel-preset: 0.73.10 => 0.73.10 
    prettier: ^2.8.8 => 2.8.8 
    pretty-quick: ^3.1.3 => 3.3.1 
    react: 18.2.0 => 18.2.0 
    react-dom: ^18.2.0 => 18.3.1 
    react-i18next: ^13.0.0 => 13.5.0 
    react-native: 0.71.11 => 0.71.11 
    react-native-calendars: ^1.1298.0 => 1.1306.0 
    react-native-collapsible: ^1.6.1 => 1.6.2 
    react-native-config: 1.3.3 => 1.3.3 
    react-native-dialog: ^9.2.0 => 9.3.0 
    react-native-fast-image: ^8.5.11 => 8.6.3 
    react-native-get-random-values: ^1.11.0 => 1.11.0 
    react-native-image-pan-zoom: ^2.1.12 => 2.1.12 
    react-native-linear-gradient: ^2.5.6 => 2.8.3 
    react-native-navigation: ^7.40.1 => 7.40.1 
    react-native-pager-view: ^5.0.11 => 5.4.25 
    react-native-render-html: ^6.3.3 => 6.3.4 
    react-native-section-list-get-item-layout: ^2.2.3 => 2.2.3 
    react-native-splash-screen: ^3.2.0 => 3.3.0 
    react-native-svg: ^12.1.0 => 12.5.1 
    react-native-svg-transformer: ^1.0.0 => 1.5.0 
    react-native-swift: ^1.2.1 => 1.2.3 
    react-native-toast-notifications: ^3.4.0 => 3.4.0 
    react-native-track-player: ^4.1.1 => 4.1.1 
    react-redux: ^8.1.1 => 8.1.3 
    react-test-renderer: 18.2.0 => 18.2.0 
    redux: ^4.2.1 => 4.2.1 
    redux-devtools-extension: ^2.13.9 => 2.13.9 
    redux-persist: ^6.0.0 => 6.0.0 
    redux-persist/integration/react:  undefined ()
    redux-thunk: ^2.4.2 => 2.4.2 
    rosie: ^2.1.0 => 2.1.1 
    sanitize-html: ^2.10.0 => 2.13.0 
    styled-components: ^6.0.2 => 6.1.13 
    styled-components/native:  undefined ()
    typescript: ^5.1.6 => 5.6.2 
    url-join: ^5.0.0 => 5.0.0 
    usabilla-react-native: ^1.0.1 => 1.0.6 
  npmGlobalPackages:
    @aws-amplify/cli: 12.12.6
    firebase-tools: 13.17.0
    n: 9.2.0
    npm: 9.8.0

Describe the bug

I am migrating from V5 to V6. I got this error at the app launch, when calling initializePushNotifications() function:

 ERROR  Error: Ensure `@aws-amplify/rtn-push-notification` is installed and linked.

Expected behavior

The app should launch without any errors.

Reproduction steps

1. The app is using Amplify V5.
2. Migrate to Amplify V6.
3. Run the app and got that error.

Code Snippet

import { initNavigationWithSplash } from 'src/navigation/initNavigation';
import registerScreens from 'src/navigation/registerScreens';
import { Navigation } from 'react-native-navigation';
import { Amplify, Auth } from 'aws-amplify';
import amplifyconfig from './src/amplifyconfiguration.json';
import { initializePushNotifications } from 'aws-amplify/push-notifications';

Amplify.configure(amplifyconfig);
console.log('Init PN');
initializePushNotifications();
console.log('Finish init PN');

registerScreens();
Navigation.events().registerAppLaunchedListener(async () => {
 initNavigationWithSplash();
});

Log output

// Put your logs below this line

aws-exports.js

No response

Manual configuration

No response

Additional configuration

No response

Mobile Device

No response

Mobile Operating System

No response

Mobile Browser

No response

Mobile Browser Version

No response

Additional information and screenshots

No response

[cwomack]

Hello, @huynguyencong 👋 and sorry to hear you're running into this. Can you see if deleting your node_modules folder and package-lock.json file (or yarn.lock file if you have it), and then reinstalling dependencies with npm install resolves the issue?

[huynguyencong]

I did those steps but it didn't work. But, then, it worked after I restarted my laptop. Let me close the issue. Thank you!