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User stuck on Expensify Classic despite tryNewDot.classicRedirect.dismissed=false NVP #55106

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m-natarajan opened this issue Jan 11, 2025 · 2 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed

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@m-natarajan
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If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number:
Reproducible in staging?:
Reproducible in production?:
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @anmurali
Slack conversation (hyperlinked to channel name): convert

Action Performed:

  1. Verify the user’s NVP setting for tryNewDot.classicRedirect.dismissed=false.
  2. Attempt to log in as the user or replicate similar account settings.

Expected Result:

With tryNewDot.classicRedirect.dismissed=false, the user should be automatically redirected to NewDot.

Actual Result:

The user remains on Expensify Classic, and redirection to NewDot does not occur.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

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@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Jan 11, 2025
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melvin-bot bot commented Jan 11, 2025

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

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Labels
Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed
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