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Start: Tracking: Paid/Free Modal on the Plan Selection page Triggers Duplicate Domain Step Submission Events #97646

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skim1220 opened this issue Dec 19, 2024 · 3 comments · May be fixed by #97695
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[Experiment] AI labels added [Feature] Domain Management Tools for managing your site's domain(s). [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans.

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@skim1220
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Scenario 1: Select a custom domain → Select a free plan → See a paid/free modal → Click "Continue with Free Plan"

  • calypso_signup_actions_submit_step (step:domains) fires for the first time when a user completes the domain step and proceeds to the plan step. This is correct and expected
  • When a user clicks "Continue with Free Plan" in the modal, calypso_signup_actions_submit_step (step:domains) fires for the second time. This is incorrect and not expected.

(recording)

start_custom_paid_free_modal.mp4

Scenario 2: Select "Use own domain" at the domain step → Select domain mapping option → Select a free plan → See a paid/free modal → Click "Continue with Free Plan"

  • calypso_signup_actions_submit_step (step:domains) fires for the first time when a user completes the domain step and proceeds to the plan step. This is correct and expected
  • When a user clicks "Continue with Free Plan" in the modal, calypso_signup_actions_submit_step (step:domains) fires two times. This is incorrect and not expected.

(recording)

start_own_domain_mapping_paid_free_modal.mp4
@github-actions github-actions bot added [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Feature] Domain Management Tools for managing your site's domain(s). [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans. labels Dec 19, 2024
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OpenAI suggested the following labels for this issue:

  • [Feature Group] Signup & Site Onboarding: The issue discusses user interactions during the onboarding process when selecting plans and domains.
  • [Feature] Domain Management: The issue relates to the management of domains as it involves the domain selection and mapping options.
  • [Feature] Plans & Upgrades: This feature is relevant because the scenarios describe user actions regarding selecting plans, including free and paid options.

@skim1220 skim1220 changed the title Start: Tracking: Paid/Free Modal on the Plans Step Triggers Duplicate Domain Step Submission Events Start: Tracking: Paid/Free Modal on the Plan Selection page Triggers Duplicate Domain Step Submission Events Dec 19, 2024
@escapemanuele
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I'm testing the first scenario and for me calypso_signup_actions_submit_step fires two times, when selecting "Continue with Free Plan"

@escapemanuele
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Start is not used anymore for onboarding ✌

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Labels
[Experiment] AI labels added [Feature] Domain Management Tools for managing your site's domain(s). [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans.
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