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Stepper: Not reaching checkout #94432

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escapemanuele opened this issue Sep 11, 2024 · 3 comments · Fixed by #94438
Closed

Stepper: Not reaching checkout #94432

escapemanuele opened this issue Sep 11, 2024 · 3 comments · Fixed by #94438
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[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] High Address as soon as possible after BLOCKER issues [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug When a feature is broken and / or not performing as intended

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@escapemanuele
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escapemanuele commented Sep 11, 2024

Details

Follow the video to reproduce the issue:

It should happen when selecting a custom domain and then premium plan

XNALc9.mp4

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@escapemanuele escapemanuele added [Type] Task [Type] Bug When a feature is broken and / or not performing as intended and removed [Type] Task labels Sep 11, 2024
@github-actions github-actions bot added the [Pri] TBD Review and assign an appropriate [Pri] label as soon as possible. label Sep 11, 2024
@escapemanuele escapemanuele removed the [Pri] TBD Review and assign an appropriate [Pri] label as soon as possible. label Sep 11, 2024
@m1r0 m1r0 moved this from Needs Triage to In Triage in Automattic Prioritization: The One Board ™ Sep 11, 2024
@m1r0
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m1r0 commented Sep 11, 2024

I was able to reproduce it as well using the following steps:

I've noticed that the params are missing when you get redirected to /setup/site-setup/goals?. Usually, that link looks like this: /setup/site-setup/goals?siteSlug=mydomain.com&siteId=123. 🤔

@alshakero could this be somehow related to #93865 / #93035?

@m1r0 m1r0 added [Product] WordPress.com All features accessible on and related to WordPress.com. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Pri] High Address as soon as possible after BLOCKER issues labels Sep 11, 2024
@m1r0 m1r0 moved this from In Triage to Triaged in Automattic Prioritization: The One Board ™ Sep 11, 2024
@github-actions github-actions bot added the [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts label Sep 11, 2024
@skim1220
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@renancarvalho , thanks for quick action on this! 🙌

@travisw , I checked EN version (I still need to ask you how I can check non-EN version, because I kept being directed to EN version...) and I was able to reach the check out page. Could you check if this issue is resolved in non-EN version? 🙏

@renancarvalho
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@renancarvalho , thanks for quick action on this! 🙌

@travisw , I checked EN version (I still need to ask you how I can check non-EN version, because I kept being directed to EN version...) and I was able to reach the check out page. Could you check if this issue is resolved in non-EN version? 🙏

Hi @skim1220,
To change your locale, you go to wordpress.com/me, there you can change your language.

This issue happens for newly created users, so to be able to reproduce you need to start with a newly created user, but you won't be able anymore since it is fixed, I truly hope 😄

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Labels
[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] High Address as soon as possible after BLOCKER issues [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug When a feature is broken and / or not performing as intended
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4 participants