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Install Plugin: No post-purchase confirmation #93607

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taipeicoder opened this issue Aug 16, 2024 · 9 comments
Closed

Install Plugin: No post-purchase confirmation #93607

taipeicoder opened this issue Aug 16, 2024 · 9 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Pri] Normal Schedule for the next available opportuinity. [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com

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@taipeicoder
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Description

After checkout completion, the user is redirected back to the Install Plugin page with no confirmation that their purchase was successful. This is the UI they see post-purchase:
Image

Which looks very similar to pre-purchase:
Image

@davemart-in
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davemart-in commented Aug 16, 2024

@davemart-in
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Also feels related to: #92252

@davemart-in
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To make progress on this, I propose that as a next step, we just add a success notice, indicating that the purchase was successful. Perhaps something as simple as "Payment successful."

@eoigal eoigal self-assigned this Sep 2, 2024
@eoigal
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eoigal commented Sep 2, 2024

@taipeicoder - what plugin did you see this with? I tried purchasing the Sensei plugin and I was redirected to a thank you page;
Screenshot 2024-09-02 at 16 18 32

@eoigal eoigal removed their assignment Sep 3, 2024
@mmtr
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mmtr commented Sep 4, 2024

@eoigal you need to start the "upload plugin" flow on a simple free site. See p9Jlb4-dr7-p2#comment-12797

@mmtr mmtr added [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Pri] Normal Schedule for the next available opportuinity. labels Sep 4, 2024
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github-actions bot commented Sep 4, 2024

Support References

This comment is automatically generated. Please do not edit it.

  • p9Jlb4-dr7-p2#comment-12797

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Sep 4, 2024
@Addison-Stavlo
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what plugin did you see this with? I tried purchasing the Sensei plugin and I was redirected to a thank you page;
you need to start the "upload plugin" flow on a simple free site.

So this isn't about purchasing a plugin, but purchasing a plan to allow uploading when on the upload page / and getting sent back to it?

I propose that as a next step, we just add a success notice,

makes sense to me!

@Addison-Stavlo Addison-Stavlo self-assigned this Sep 4, 2024
@mmtr
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mmtr commented Sep 4, 2024

So this isn't about purchasing a plugin, but purchasing a plan to allow uploading when on the upload page / and getting sent back to it?

Correct!

@Addison-Stavlo
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#94195 should resolve.

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Pri] Normal Schedule for the next available opportuinity. [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com
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