Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Widgets: Welcome to Block Widgets pop-up loads in loop #82831

Closed
chiape opened this issue Oct 10, 2023 · 3 comments
Closed

Widgets: Welcome to Block Widgets pop-up loads in loop #82831

chiape opened this issue Oct 10, 2023 · 3 comments
Labels
Block Widgets Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Support All things related to WordPress.com customer support. Groundskeeping Issues handled through Dotcom Groundskeeping rotations Guided Tours [Platform] Simple [Pri] Normal Schedule for the next available opportuinity. Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended

Comments

@chiape
Copy link

chiape commented Oct 10, 2023

Quick summary

When accessing Appearance> Widgets (./wp-admin/widgets.php) the Welcome to Block widgets load every time.

Steps to reproduce

  1. Access your WP.COM account and navigate through Appearance > Widgets (non-FSE themes);
  2. Close the "Welcome to Blocks Widget" pop-up or navigate through the Next button until it closes (hitting the Get Started button);
  3. Reload the page and it will load again.

What you expected to happen

It's expected that the Welcome pop-up will not show every time you access the widget.php page or at least once in a while.

Even if you add a widget, update, and reload the page, the pop-up will load again.

What actually happened

The Welcome to Blocks Editor loads every time you access the page.

Impact

One

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Simple

Logs or notes

  • Reproducible with Firefox 118.0.1 (64-bit) and Chrome Version 117.0.5938.149 (Official Build) (64-bit);
  • Reproducible with Simple sites only;
  • Tested with different non-fse themes (Dara, Hever, twenty-twenty-one, etc);
  • 7144317-zen

image

@chiape chiape added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Oct 10, 2023
@github-actions github-actions bot added the [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts label Oct 10, 2023
@github-actions github-actions bot added [Platform] Simple [Pri] High Address as soon as possible after BLOCKER issues labels Oct 10, 2023
@github-actions
Copy link

Support References

This comment is automatically generated. Please do not edit it.

  • 7144317-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Oct 10, 2023
@cuemarie cuemarie added [Feature Group] Support All things related to WordPress.com customer support. Guided Tours Block Widgets labels Oct 10, 2023
@cuemarie
Copy link

📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated
  • Tested on Atomic – Could Not Replicate
  • Replicable outside of Dotcom – No

📌 FINDINGS/SCREENSHOTS/VIDEO
Replicated on Simple only with theme Twenty Twenty-One:

Vxscw9.mp4

📌 ACTIONS

  • Triaged

@cuemarie cuemarie added [Pri] Normal Schedule for the next available opportuinity. Triaged To be used when issues have been triaged. and removed [Pri] High Address as soon as possible after BLOCKER issues Needs triage Ticket needs to be triaged [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts labels Oct 10, 2023
@matticbot matticbot moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Oct 10, 2023
@ivan-ottinger
Copy link
Contributor

ivan-ottinger commented Sep 24, 2024

I cannot reproduce this issue. Tested on a Simple site with different non-FSE themes and multiple browsers, including the latest Firefox. → Closing the issue.

(of course, if anyone is able to reproduce the issue or if it comes back, feel free to reopen 🙂)

@ivan-ottinger ivan-ottinger closed this as not planned Won't fix, can't repro, duplicate, stale Sep 24, 2024
@ivan-ottinger ivan-ottinger added the Groundskeeping Issues handled through Dotcom Groundskeeping rotations label Sep 24, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Block Widgets Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Support All things related to WordPress.com customer support. Groundskeeping Issues handled through Dotcom Groundskeeping rotations Guided Tours [Platform] Simple [Pri] Normal Schedule for the next available opportuinity. Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended
Development

No branches or pull requests

3 participants