Videos not showing in emails #81962
Labels
Customer Report
Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".
[Feature Group] Content Management
Features related to the tools and screens that admins use to manage their sites core content.
[Feature] Site Content Emails
All emails generated for new site content, like emails going out to subscribers.
Groundskeeping
Issues handled through Dotcom Groundskeeping rotations
[Pri] Normal
Schedule for the next available opportuinity.
[Product] WordPress.com
All features accessible on and related to WordPress.com.
Triaged
To be used when issues have been triaged.
[Type] Feature Request
Feature requests
What
I would like for emails that are auto-sent to subscribers when I write a post to include the video.
Why
The emails that subscribed users receive from my website (Learnandcreate.org) on WordPress.com doesn’t have the video embedded or even linked. I wasn't aware of this and received a fair bit of feedback about it. Without the video embedded, these emails sometimes don't make sense and offer little value.
Given that other newsletter platforms do this, it feels like a bit of a miss feature. Is this a known bug or by design?
I see on support forums that it's been referenced before:
2014: https://wordpress.com/forums/topic/why-doesnt-video-appear-in-e-mail/
2017: https://wordpress.com/forums/topic/my-embedded-videos-dont-show-when-sending-as-a-newsletter/
How
No response
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